{"id":364,"date":"2018-09-24T10:51:01","date_gmt":"2018-09-24T10:51:01","guid":{"rendered":"https:\/\/guidedtoursbyisabelle.nl\/?page_id=364"},"modified":"2025-01-09T16:55:02","modified_gmt":"2025-01-09T15:55:02","slug":"algemene-voorwaarden","status":"publish","type":"page","link":"https:\/\/guidedtoursbyisabelle.nl\/fr\/algemene-voorwaarden\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales Guided Tours by Isabelle"},"content":{"rendered":"<p><\/p>\n<div id=\"tw-target-text-container\" class=\"gsrt tw-ta-container tw-nfl\">\n<h3>Paiement<\/h3>\n<\/div>\n<div id=\"tw-target-text-container\" class=\"gsrt tw-ta-container tw-nfl\">\n<ul>\n<li>21 jours avant la date du d\u00e9but de la visite, la confirmation par l\u2019interm\u00e9diaire d\u2019une facture vous sera envoy\u00e9e et mentionnera le nombre de personnes inscrites et donc participantes.<\/li>\n<li>Les frais de voyage sont enti\u00e8rement payables \u00e0 l\u2019avance par virement : NL63 RABO 0338 6692 80 avant la date butoir figurant sur la facture.<\/li>\n<li>Si et dans la mesure o\u00f9 le paiement dans les d\u00e9lais impartis n\u2019est pas effectu\u00e9, le client est en d\u00e9faut. Le tour ne peut donc pas avoir lieu.<\/li>\n<\/ul>\n<h3>\u00a0Annulation<\/h3>\n<ul>\n<li>Le client peut annuler le voyage sans frais jusqu&rsquo;\u00e0 7 jours ouvrables, avant le d\u00e9but du voyage. L&rsquo;annulation doit \u00eatre effectu\u00e9e par courrier \u00e9lectronique \u00e0 l&rsquo;adresse <a href=\"mailto:info@guidedtoursbyisabelle.nl\">info@guidedtoursbyisabelle.nl<\/a>. Si le client annule le voyage, sans respecter le d\u00e9lai d\u2019annulation, il y aura des co\u00fbts qui lui seront factur\u00e9s :\n<ul>\n<li>pour les programmes sur mesure, les co\u00fbts d&rsquo;organisation doivent \u00eatre pay\u00e9s par le client.<\/li>\n<li>en cas de forces majeures, telles que le mauvais temps extr\u00eame, le tour peut \u00eatre annul\u00e9 par Guided Tours By Isabelle. Dans ce cas, Guided Tours By Isabelle proposera toujours une solution adapt\u00e9e au client. Si cela n\u2019est pas possible, Guided Tours By Isabelle remboursera l\u2019indemnit\u00e9 vers\u00e9e par le client.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>P\u00e9nalit\u00e9s de retard<\/h3>\n<ul>\n<li>Les participants \u00e0 la visite doivent \u00eatre pr\u00e9sents \u00e0 l&rsquo;endroit convenu au moins 5 minutes avant le d\u00e9part.<\/li>\n<li>Si un ou plusieurs participants sont en retard:\n<ul>\n<li>le temps de la visite ne sera pas prolong\u00e9.<\/li>\n<li>si le temps de la 1\u00e8re visite est conserv\u00e9 , le temps de retard sera imput\u00e9 sur un des visites suivantes.<\/li>\n<li>la visite sera annul\u00e9e par Guided Tours By Isabelle, sans remboursement au client.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Tours \u00e0 v\u00e9lo<\/h3>\n<ul>\n<li>Les dommages caus\u00e9s au v\u00e9lo lors du retour seront factur\u00e9s selon les tarifs d&rsquo;un r\u00e9parateur de v\u00e9lo d\u00e9sign\u00e9 par Guided Tours By Isabelle.<\/li>\n<li>En cas de perte ou de vol d&rsquo;un v\u00e9lo ou de pi\u00e8ces appartenant au v\u00e9lo, telles que des cl\u00e9s de v\u00e9lo, voir avec les assurances\/si non, les frais seront factur\u00e9s.<\/li>\n<\/ul>\n<h3>Responsabilit\u00e9 de la participation<\/h3>\n<ul>\n<li>La participation \u00e0 une visite organis\u00e9e par Guided Tours by Isabelle est \u00e0 vos risques et p\u00e9rils.<\/li>\n<li>Visites guid\u00e9es par Isabelle n&rsquo;est pas responsable des dommages aux personnes ou aux biens cr\u00e9\u00e9s lors de la visite.<\/li>\n<\/ul>\n<h3>Les Plaintes<\/h3>\n<ul>\n<li>Toutes les plaintes concernant des visites organis\u00e9es par Guided Tours By Isabelle peut \u00eatre soumise par \u00e9crit dans les 10 jours suivant la visite par courrier \u00e9lectronique \u00e0 <a href=\"mailto:info@guidedtoursbyisabelle.nl\">info@guidedtoursbyisabelle.nl<\/a>.<\/li>\n<li>Le d\u00e9p\u00f4t d&rsquo;une plainte ne suspend pas l&rsquo;obligation de payer.<\/li>\n<\/ul>\n<\/div>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Paiement 21 jours avant la date du d\u00e9but de la visite, la confirmation par l\u2019interm\u00e9diaire d\u2019une facture vous sera envoy\u00e9e et mentionnera le nombre de personnes inscrites et donc participantes. Les frais de voyage sont enti\u00e8rement payables \u00e0 l\u2019avance par virement : NL63 RABO 0338 6692 80 avant la date butoir figurant sur la facture. &#8230; <a title=\"Conditions G\u00e9n\u00e9rales Guided Tours by Isabelle\" class=\"read-more\" href=\"https:\/\/guidedtoursbyisabelle.nl\/fr\/algemene-voorwaarden\/\" aria-label=\"En savoir plus sur Conditions G\u00e9n\u00e9rales Guided Tours by Isabelle\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-364","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions G\u00e9n\u00e9rales Guided Tours by Isabelle &#8902; Guided Tours by Isabelle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guidedtoursbyisabelle.nl\/algemene-voorwaarden\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[:nl]Algemene voorwaarden Guided Tours by Isabelle[:de]Allgemeine Gesch\u00e4ftsbedingungen gef\u00fchrte Guided Tours by Isabelle[:en]Terms and Conditions Guided Tours by Isabelle[:fr]Conditions G\u00e9n\u00e9rales Guided Tours by Isabelle[:] &#8902; Guided Tours by Isabelle\" \/>\n<meta property=\"og:description\" content=\"Paiement 21 jours avant la date du d\u00e9but de la visite, la confirmation par l\u2019interm\u00e9diaire d\u2019une facture vous sera envoy\u00e9e et mentionnera le nombre de personnes inscrites et donc participantes. 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